If I could I would leave no stars. I have been buying Janie and Jack for so many years. I have spent over $2000 in just the month of November and December. I placed an order for many items when I opened the package in addition to a few items from my order there were Sunglasses and men’s shirt from Tommy Hilfiger. Called customer care to inform them about that and items that were missing from order. The representative asked me to send pictures and I said how do I send pictures of missing items lol, so she said she’ll refund the whole order and I said NO I don’t want a refund for the whole order because I have received a few items, then she said send me pictures so we had another order with similar items and I placed that near the Tommy Hilfiger items that were sent to me and sent a picture. They sent me an email saying we see the products in your picture so we cannot refund it… this is wha happens when you deal with dumb people, I sent that to show the these were the things I ordered that I did not receive.Don’t shop with these people, they are a scam and cheat you and turn it around on your to make it look like you’re lying not worth it.
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