I sent my backpack in for a zipper replacement for the second time. It returned with a note saying it was dirty and not repaired. I contacted the company, as their website had no mention of needing to clean the backpack first. They sent me a shipping label to return it after cleaning. I cleaned it, shipped it back, and received it within a couple of weeks with two new zippers installed. No issues with their service, just wish the website had mentioned cleaning beforehand.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shop a variety of premium backpacks, bags, luggage and more. Experience why JanSport has been a popular brand of backpacks and outdoor gear since 1967!
