I tried to order backpacks for my kids online, because Jansport offered a First responder discount. I submitted 2 separate proofs several times with proof of EMS employment for state and state certification and they denied it. I contacted support twice and they sent a generic email saying their verification goes through a different site. I tried to contact support for the website that the verification goes though and they didn’t respond. On top of that Jansport offers a ton of different colors but good luck getting any because they are always out of stock. Ended up not buying anything from them, and getting the backpacks somewhere else.
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