Booked a train from tokyo station to narita airport.It wasn't very clear how to collect the ticket even with instructions. Relied on helpful staff and strangers to collect the tickets and find the platform. The main problem was that when we arrived at a changeover we were told the ticket was invalid and we had to buy new tickets to get to narita airport.
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Since 1981, we have been a leading tourism company specialized in providing a wide range of travel experiences in Japan.
Our mission is to become the go-to brand for anyone who loves Japan and wants to experience this wonderful country to the fullest. We sell a variety of products to our customers traveling to Japan : individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, etc.
More info on our company and products, on our 5 languages website: https://www.japan-experience.com/.
In March 2025 Japan Experience also acquired FTC, a DMC specialized in large group tours in Japan, and in 2022 opened Irasshai, a 800 m2 Japanese concept food store in the center of Paris (https://irasshai.co/).See more
