I purchased a Pokemon mystery box from Japan2UK as a birthday gift, the listing would suggest that you will receive a range of items that exceed the price you pay. Sadly on this occasion what was received was a bundle of single boosters from JP, KR, CN & HK/TW, plus a small deck which just barely scraped the value of the mystery box and if you include postage, was actually lower than the value had they been ordered separately. No exclusive figures, toys, PSA graded cards, sleeves, plushies, play mats etc. Not even a small keyring or trinket.I had reached out to Japan2UK to request the Pokemon only option and they were very quick to respond, doing so within 5 hours of contacting them. The order was despatched the following day with confirmation of this including tracking.The mystery box itself was well packaged, the box had Fragile tape sealing it and the contents were packed into clear bags, so overall I can't fault them there.Honestly though I'm just disappointed, I wasn't expecting anything fantastic and I suppose to an extent, a mystery box is just that, a mystery, but when a listing shows a huge selection of items and all that's included is a few single packs and a deck to reach the value, it really does seem disingenuous and made the gift a complete disappointment.Lastly I did try to reach out to Japan2UK to make them aware of my concerns hoping for a response before I left feedback, however have received nothing some days later, a far cry from the 5 hours previously taken to respond.
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