japancandystore.com

4.2
4.2 Based on 508 reviews

...

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Audra Foster
Lack of response

I previously purchased from the store in 2021 with great service. However, after placing an order on November 16, I am still waiting for it to ship. I've emailed but received no response. This feels extremely unprofessional. As I mentioned in my email, I understand there may be warehouse changes, but this should have been communicated clearly on the website to allow customers to make informed decisions. At this rate, my order will arrive months from now and be of no use.

1
Date of experience: Nov 16, 2025

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