In August I ordered some candies in Japan candy store, hoping to receive them by Halloween (order JCS66089). Some time later I have received a package with only 3 items out of 9 that I ordered. I sent them an email asking when I get the rest, but got no answer. They keep sending messages that they move their warehouse, however I don’t get how moving a warehouse should deprive of getting my purchase. So far I have contacted their support several times and even submitted a complaint through ShopApp, and no one got back to me. Scammers.
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