japancandystore.com

4.2
4.2 Based on 508 reviews

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Husain
My order #RN094568402JP which I placed…

My order #RN094568402JP which I placed on 28th August has not been fully delivered as of date. I received only few items of my order while the rest were never shipped.Initially they responded saying that they had moved their warehouse and that they would compensate me with a voucher for the delay, which is why I have been very understanding and patient believing what they said. However, almost 3 months later and I have never received the rest of my order nor did I receive a refund or even the promised compensatory voucher. Furthermore, no matter how many times I message them on WhatsApp or email them, they never responded after that first time.I’m only giving them 2 stars because the few items I received were in excellent condition. Otherwise, I have been clearly robbed off by this company as I have not received multiple items that I paid for or a refund.

2
Date of experience: Aug 28, 2025

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