Edit 8/27:As the company replied here, 4 out of 14 items arrived yesterday. Arrived items were all expired. When I told them, they said "they were not expired when we shipped them." First time worked out great, I received my order, no problem. However, the second time I've used them, it's been problematic. I ordered on July 27, and i have not received a single item. The support is abysmal - they sit on the email until you send a followup email, and the response I received was generic "thanks for your patience, we are moving warehouses, will ship as soon as we are ready." This was at 2 weeks after the order, and I did not even know that the warehouse was being moved. According to TrustPilot reviews, they have been moving warehouses for close to 6 months. That's fine, I understand that it could take sometime. However, what I dont understand is their communication as a company. It is not that difficult to put up a banner on the website to inform customers that there will be a significant delay due to the warehouse move, and indicate how long they anticipate for shipping out the item due to the move. I'm still waiting for the support to answer back my email I sent couple of days ago about expected timeline on the shipping - if they don't reply back by next week, I will start a charge back on my cc. I definitely no longer recommend this business.
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