My first order from their store has been delivered in time without any problems.The second order took over three months until it arrived.When there were no updates on the website of the shipping company for a long time, I contacted Japan Candy Store. The employees contacted the shipping company and got me detailed updates. For some reason the package was held in customs for a very long time.They also offered me to contact them if some of the items have already reached their best before date when the package arrived and sent me a gift code.Absolutely great customer support!
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