japancandystore.com

4.2
4.2 Based on 508 reviews

...

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VIPERxQc
Horrible company do not buy!

Placed an order 2 months ago. NEVER received it . The tracking does NOT work . It’s been “stuck” for more than a month now ! They keep repeating it should arrive to me soon. Yeah okay. Wanted a refund since it’s way exceeded the shipping time. They didn’t want to refund me . But they literally said the shipping is up to 4 weeks. Yeah okay well, it’s been 9 and a half weeks now. Nether the less, after I finally managed to get a refund, (& not through them) they been trying to pull back their package through the delivery company. it’s Funny how you guys wrote you will send me another package for free . just horrible company with horrible behavior towards costumers. Do your self a favor and go to japan crate or Tokyo treat instead.Had a lot of patience at first but now I have to write a bad review.(Updated review from November 8th)Adding another comment from November 14th:So I got the package today. After more than two months. Ordered it on September 11. Guess what ? Almost everything is expired!!. Worst part is , I ordered it on September 11 , some of the products were already expired when they packed the package !!! The expiration date says September 10! I have photos to proof and everything I swear I’m shocked Please stay away!!!

1
Date of experience: Oct 17, 2022

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