japancandystore.com

4.2
4.2 Based on 508 reviews

...

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Tara
Still waiting for my package after several days

I have not yet received my package, which I ordered on Saturday, November 29th, and I haven't gotten any shipping updates. I made this purchase for professional needs and reached out via social media and email due to my worries about the delivery timeline, but I have not received any response. Given the positive reviews the company has, I find it surprising how slow they are to respond to customer inquiries. I hope this situation gets sorted out soon, especially since they seem to have addressed prior warehouse issues. If necessary, I am open to discussing alternative shipping methods to ensure timely delivery of my package.

3
Date of experience: Dec 06, 2025

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