I usually don't write reviews, but it appears that only those who post here receive any responses. Other methods of communication seem pointless. I placed an order on 12 November after previously using the service for a subscription, although it was a while ago. At the time of my order, there was no indication of a warehouse relocation or shipping delays, just the usual email stating a two-week timeframe. One of my items was shipped quickly from Singapore, but the rest are missing. After sending two emails, I've received no response and still have no items, while they continue to promote a 50% off sale for the holidays. I have no option but to initiate a chargeback since I have no idea if my items will ever be shipped, nor can I get any information about a refund for the items that haven't shipped.
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