Let’s be perfectly clear that the one star is only because of Celeste, the customer service representative (I would actually give her 5 stars, but that’s not why I’m here)Our whirlpool washer and dryer were scheduled to be delivered 1/9/26. They called, from the front of our house, and said they wouldn’t deliver because we had snow on our driveway. Yes it is winter in Ohio. Path was cleared for them to park and walk, so I didn’t see the issue. I called my husband to tell him and he wanted their number to better understand why they wouldn’t deliver it (they were right outside our home). The delivery guy told my husband to talk to his f&$@ing wife because he already explained it. My husband tried to call back and all calls went to voicemail. I called JB Hunt to share this experience and made it clear that we DO NOT want the same crew to deliver on our “reschedule” date. UNBELIEVABLE service. Our country is so damn soft that delivery “men” are scared of snow because they “don’t feel safe”, then they proceed to swear at their customers. I have read other reviews from Whirlpool customers that are not good no hope whirlpool reconsiders who they use to represent their products.
Claim your business profile now and gain access to all features and respond to customer reviews.
J.B. Hunt is a Fortune 500 Transportation Company dedicated to helping our customers move freight efficiently. Learn how we can help you today.