I scheduled a delivery on December 5th for the 29th. The 29th came and the delivery window passed and an hour later JB Hunt called me to let me know they never actually "scheduled a driver to deliver the product" and wanted to reschedule me for January 14th with no option for earlier delivery.January 14th comes and an hour into the delivery window I have the fear the same thing is going to happen. I call JB Hunt again and they say that they don't actually any inventory and will have to reschedule again, this time to January 28th.I will be taking at least 3 days off of work because of the 4 hour delivery window. No expedited delivery and no compensation for all of their failed deliveries. I would not risk using them for anything I actually expect to receive. They repeatedly fail to delivery and can't even notify the customer in advance. It's up to the customer to contact them repeatedly to ensure they they will actually receive the product at the scheduled time
Claim your business profile now and gain access to all features and respond to customer reviews.
J.B. Hunt is a Fortune 500 Transportation Company dedicated to helping our customers move freight efficiently. Learn how we can help you today.