Ordered a stove from Lowes. Got a call ahead of time saying delivery would be 10:30-2:30. Then it all went downhill. The call center called when they arrived but I didn’t get to the phone in time. But my husband was home and saw them pull up. they never came to the front door to knock and then left 10min later delivering nothing. When I called the call center. They said they called 3 times and then left. Actually, 1st they hung up on me. Their driver LIED. My cell phone showed 1 missed call. The driver is also supposed to knock, which he never did. Then JB hunt lied to Lowes saying the driver didn’t knock because of a dog situation. We have no fence, no beware of dog. We do have a 12 pound dog that stays inside. Said dog would have barked if anyone came to the door, but they didn’t. I asked them to explain the logic of driving to someone’s house and never knocking on the door. They couldn’t.Whatever you do. Do not let any store ever use JB HUNT to deliver your product. You will regret it.
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