HORRIBLE install service. The tech contracted by lowes to JB Hunt for delivery and installation forgot to hook up the drain line to the drain, started a spin/drain cycle and flooded my house, that I had moved into 3 weeks prior. I called him immediately, he came back and hooked the drain up properly and apologized for his error. Meanwhile water is pouring through the ceiling below to my living room. I called JB Hunt and they were absolutely NO HELP and told me to pay for everything and wait to be reimbursed. I have lost 3 days of pay while a water mitigation company came in and ripped up my brand new flooring and ceiling and set up equipment to dry the water up. It is now 3 weeks later and no construction can start until I pay out of pocket a down payment of a thousand dollars. Absolutely disgusted with their lack of accountability. I should have made 1 phone call to JB Hunt and they should have immediately taken care of it from there. Now they wont even answer my calls or emails.
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