The absolute worst!!! I had a nightmare delivery situation with them a few years ago after ordering a Home Depot Dishwasher. I swore I would never use Home Depot again… But my fridge recently broke and I ended up back at Home Depot because Lowes is far from my house. I’ve kept food on ice, stored some frozen stuff at a neighbors, and threw about 70% of what was in my fridge. Of course delivery day comes and they call and say that the truck broke down and they won’t be delivering my fridge - rescheduled for FOUR DAYS LATER. I was frustrated with the girl on the phone and asked her why this always happens and she giggled. I then called Home Depot to complain, and apparently the girl added a note in the system that she sneezed and I missed took it for a giggle. Canceled the Home Depot order, purchased the same fridge for the same price at Lowe’s. And it’s being delivered tomorrow. Will never buy another appliance from HD while they’re using JB Hunt.
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