LESS THAN 1 STAR. ordered a peloton bike and unfortunately they utilize JB hunt for some of their out of city deliveries. Bike was ordered in the middle of August, JB Hunt called to set up a delivery time about a week after ordering. no problem, that was fine.the soonest they could deliver was end of September but I know how busy it's been with Covid so I was happy to accept the delivery date/time. the day before my scheduled delivery, i called them just to confirm the bike delivery time since i had no email confirmation or confirmation number to verify and i wanted to be 100% sure. I took off work since someone has to be home for the deliveryI called JB hunt and they said that all was on schedule and that my bike would be delivered during the scheduled time frame. a few hours later they called back and said they no longer could deliver the bike as planned and the soonest they could deliver it was now end of October a whole month after the planned delivery.when discussing with the individual about the huge delay and wondering if there was any cancellation list I could be placed on for a possible earlier time, he told me i could just choose to not have it delivered at all if i wanted because no earlier date was possible. i'm sure he was busy and has little control over delayed deliveries but it was just so rude to hear that.after discussing the issue with peloton, they refunded me some of the delivery fee for the inconvenience but unfortunately said there was nothing they could do for the delivery delay. if i had the choice i'd never use jb hunt ever. i won't be surprised if they call again and delay it even further past october.
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