There should be the option to give no stars at all. I ordered a Peloton bike a month ago. Unfortunately, Peloton uses JB Hunt to deliver in WA. JB Hunt has scheduled my delivery twice now and canceled my delivery within the delivery window both times. I live on an island, which they cannot deliver to, so I drive 7hrs round trip and pay for a ferry to go pick up my bike from the scheduled delivery location. I contacted Peloton again regarding the ongoing issue of canceled deliveries. The Peloton rep reached out to JB Hunt who told her that the reason that my orders keep getting canceled is because my delivery is considered a distance delivery and they deliver to the nearest locations to their warehouse first, even if the orders come in after mine. JB Hunt also confirmed that they have had inventory at the time of scheduling but they have delivered my bikes to customers that live closer. Will I ever receive my bike?I am so disappointed and frustrated.
Claim your business profile now and gain access to all features and respond to customer reviews.
J.B. Hunt is a Fortune 500 Transportation Company dedicated to helping our customers move freight efficiently. Learn how we can help you today.