I too would give zero stars if I could. We ordered a new refrigerator directly from whirlpool and jb hunt gave us a four hour delivery window. We emptied the old fridge, bought coolers to keep everything from spoiling, and cleaned up. Then we get a call from dispatch informing us that the truck broke down so we won’t get the fridge. We asked if we could have another truck take over the delivery and the woman laughed and quickly said no. When will we get the item we paid thousands of dollars for? No clue
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