the employee we worked with was good and helpful. but your website should be clearer than it is. your customers shouldn't have to rely on reading fine print when ordering. your website showed a complete piece with a price, but in the fine print each of the pieces are sold separately. you should only have the tray with the price and the base with a price and show them separately within the same site. this lack of clarity on JB Prince part put us in an awkward position with our customer. when I called back to find out where the base was that's when I learned the unit you showed was sold as individual pieces - NOT A UNIT!! but that employee that I spoke with was like duh - can't you read - it clearly states... well it does when someone points it out to you, but it should be clearer and JB Prince should care enough to make it more clear for their customers NOT JUST YOUR EMPLOYEES.
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JB Prince is a provider of the world's finest chef tools, cutlery and equipment for professionals in the culinary industry. We have only quality products. Shop online or visit our store in New York!
