jbprince.com

4.6
4.6 Based on 1.7K reviews

JB Prince is a provider of the world's finest chef tools, cutlery and equipment for professionals in the culinary industry. We have only quality products. Shop online or visit our store in New York!...

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Average Rating

4.6

/
5

1.7K Reviews

5 Star
84%
4 Star
6%
3 Star
3%
2 Star
2%
1 Star
5%

Filtered Reviews

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Review Time

Alex
High quality kitchen equip

Great company. Quality products with quick shipping.

5
Date of experience: May 26, 2020
DEVIN JOHNSON
Good company

Good company, fast shipping item is very good commercial quality will do business with again.

5
Date of experience: May 26, 2020
Tyler
I paid a large amount of shipping for…

I paid a large amount of shipping for next day air on a Friday to receive my product for Monday. JB Prince was kind enough to call and let me know my order was received too late and wouldn't ship until Monday, arriving on Tuesday. No sweat. My event was on Thursday. I tried to contact them Wednesday when it still had yet to arrive. I received a shipping confirmation email from FedEx on Thursday morning. After the event on Thursday, I emailed and requested that the order be cancelled, since the event had already transpired. All I received was the cancellation confirmation from FedEx. No apology from JB Prince. No email, no phone call. I have been a customer for many years, and this is the first time of such poor customer service. I understand the world is in a crazy pandemic currently, but it certainly doesn't help to be alienating your customers...

2
Date of experience: May 26, 2020
Dale S.
Great source!

Love this resource!

5
Date of experience: May 25, 2020
Rachel Martella
found the decorating tips I had been…

found the decorating tips I had been searching for. shipped quick . will continue to use the site ! Thanks Yall !

5
Date of experience: May 24, 2020
Peter
Placed an order online

Placed an order online, no issues. Package arrived promptly. No complaints.

5
Date of experience: May 24, 2020
Frank
I love these spoons

I love these spoons. Prompt delivery is a plus

5
Date of experience: May 23, 2020
Elena
Difficult to return

Inquired about returning an order about a week ago and have not heard back.

2
Date of experience: May 21, 2020
Lorna
My daughter

My daughter, who is a chef, recommended this company. I needed a slotted spoon and had not found one to my liking. Love the ones purchased and they came so quickly. Have been using it since. Thanks!

5
Date of experience: May 20, 2020
Teresa
Quick Processing

Great selection of culinary tweezers that were in stock and shipped very promptly. I received my items super quickly given this COVID situation! Thanks!

5
Date of experience: May 20, 2020

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