Edit: After several months, the new CEO (Andy Ginn) became aware of our daughter's situation. Andy took the BACS payment trace as proof of payment and issued an apology. Our Daughter has now received her certificate and grade. This is a significant step forward. Andy appears to be working hard to address student issues and improve the reputation of JCA. At least in our case. Andy listened to our complaints, and promised to improve for the future. Whilst this doesn't improve our daughter's experience, Andy did offer extended use of JCA resources to aid with starting a career in fashion. At present, our daughter's confidence in JCA is not fully restored. So I'm unsure that she will take up this offer. We really do hope the improvement process takes place, and no other student has to go through a similar experience. If JCA can deliver on it's original promise to students, and improve it's reputation, it will benefit both new students and graduates alike. Original review:What should have been an exciting and unique experience ended with disaster. No certificate, no grade, and little confidence to pursue a career in the Fashion Industry.As parents who helped (and struggled) to fund our daughter's education, and give her the best possible opportunity to succeed in the fashion industry, we feel totally cheated and let down. Our other daughter got so much more out of a mainstream University degree. 1. First and second years were generally ok. Although, events were often cancelled, plans changed, and leadership mysteriously changed. 2. Final year was an absolute disaster. Zero planning or forward thinking, poor quality teaching, and almost total absence of organisation. The graduation ceremony was organised less than two weeks before the event! Which BTW Mr Choo didn't bother to attend. Only one member of staff attended!Not only was the course unorganised, but the accounting processes were totally incompetent. After providing evidence of all payments on several occasions, the 'Finance guy' (Cleary not a professional and extremely rude) has refused the issuance of the Degree grade and Certificate. Three months post graduation, he continues to bully our daughter and hold her degree at ransom. We now have no choice but to join the queue of other students (and parents) who have been approached by the press to investigate the shambles. Furthermore issue a formal complain to the Office of the Independent Adjudicator, and possibly contact a solicitor. We can only conclude that this company was setup to poison the hopes and dreams of the young and hopeful Fashionistas. And also to take their Family's money! Hopefully Mr Choo was unaware of this, and his good name abused.
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