Ordered a tracksuit in October and only the trouser part arrived,no top.
Offered half a refund to keep,like that helps.
So had to return to shop at my cost in time and petrol.
Ordered another tracksuit Feb 2026 and only the top arrived no trousers.
You couldn’t make it up.
JD said due to stock issues they have,they only sent the top, as if that helps in any way.
You would think the best option would be to not send out and contact customer first, even just send a refund m.
But no let’s send out half an item twice in a row.
Offered half a refund as they really want to help me lol.
Again had to return at my cost, a multi million company putting the time and fuel on the customer,leaving the customer out of pocket.
Will I shop there ever again,no
Copy and pasted your standard reply to save you time
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at …………….
Thanks again for your time,
JD Sports Customer Care Team
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