Despite previous comments, I am still waiting for an email reply from the VIP support team, which has yet to arrive. I've reached out countless times via email to close my account, but, as usual, there has been no response. I have documented evidence of my attempts, having sent thousands of emails without any acknowledgment. I am eager to close my account, but they continue to ignore me and withhold funds. Recently, withdrawals have shifted from instant to taking a week. The promised VIP benefits are nonexistent. Their advertisements are misleading; once you become a VIP, responses are infrequent, and the assigned manager only replies once a week. I have never experienced such poor treatment. They completely disregard emails and support inquiries. Additionally, I have come across recent articles indicating that the company is under investigation, which they have been warned about previously. This information is publicly available. It’s essential to reconsider before engaging with this service. All my evidence is available for anyone to review.
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