We live in London and have had Jellis Craig as our property managers on our rental property for 8-9 years now. They have been amazing.We have decided to sell and sought to commence this through Jellis Craig Brunswick and we're assigned one fo their directors.WHAT A HUGE MISTAKE.Elizabeth Kelly from the Brunswick office didn't call and when chased she blatantly lied that she had called (no record on either of our phones or a missed call). When pulled up on that and her cookie cutter approach we received an incredibly rude email from her.When we tried to complain, apparently as a director at a local branch she doesn't have a manager so that isn't possible.I'd avoid at all costs. Apparently flashy with no substance.Oh... She had the audacity to tell us she was number one in the market.... I'm not sure how given her inability to provide any customer service.
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