jelliscraig.com.au

3.6
3.6 Based on 201 reviews

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Olive Carter
Avoid like the plague

Avoid like the plague! Anything for a quick buck and easy sale, at anyone’s elses expense. They inflated the property value and what they could sell for to get me onboard, promised they were going work hard on getting a great price, then underquoted it in the marketing materials… advised it was a “tatic”. I requested multiple times the auction be pushed out as it only had been on the market 3 weeks (campaign quote base on 4), pushed me into having it and the relentless pressure put on me the day of auction, after they had lost my tenants, with a 60 day settlement and claiming I would “get early access to the deposit” (which I could not), well under my reserve, and resulting in much worse hardship. I won’t even go into how they handled the transfer of my rental to them. BIGGEST MISTAKE. This is after charging $8500 for a 4 week campaign (market is around $2500) and an exorbitant commission fee. Took full advantage of a single mum, in financial hardship, heavily reliant on the rental income and this property being sold at its reserve. Pretty low hey. They brand themselves as a genuine, transparent, and ethical business culture. If anyone has experienced similar with these guys, please reach out. Particularly with Team Francis and Greg Cusack.

1
Date of experience: Aug 30, 2023

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