This was one of my most frustrating experiences while trying to secure a loan. The representative who contacted me for information wasn't a loan officer and clearly struggled to understand my explanations. Despite having good credit and a solid income, they requested a document that my agency couldn't provide. I never received a call from someone knowledgeable to help resolve the issue, and ultimately, they canceled my loan after conducting a hard credit check. They lure you in with attractive offers but fail to deliver. I would not recommend wasting your time with this service!
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