jenoss.com

3.4
3.4 Based on 29 reviews

...

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LeXo5584
Wallet Injured Me Within a Week - Company Refuses Refund Unless I Remove this Review and Return Evid

Within a week of use, a sharp metal edge exposed itself from the trigger and cut me. Company refuses return or refund. ***UPDATE*** Jenoss contacted me and offered to refund my original purchase IF I: 1) proceed with a return and cover the return shipping fee, and 2) "remove all comments and feedback [I] posted in the review system." Essentially they offered me a bribe to take down this review and send them - at my own expense - the physical evidence of their defective product. I again offered them a chance to provide a clean refund in return for *amending* this review to reflect. They doubled down on demanding a return of the evidence and a removal of this review. So here we are.This was after sending me the wrong wallet (they claim to have run out of the one I ordered) and delaying shipping (they claimed a need to switch warehouses). DO NOT recommend doing any business with this unscrupulous and irresponsible vendor.

1
Date of experience: May 12, 2025

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