Update to below complaint. Owner called to verify issue and review the problem. The original shipment is still lost. The updated replacements are not available except for 2 frames which he sent and arrived today. I asked him to review all the emails between me and customer service We like the frames The order was stated as shipped with a tracking number but after 3 weeks they told me package was lost They said they would resend entire order ( 104$). After a couple weeks I asked where was tracking number. After 3 queries they responded that the items were no longer manufactured and promise refund of 64$. SCAM.
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Thank you for choosing Jerry's for purchasing your art supplies. Jerry's only business is serving the interests of artists like you. From the first time artist to the professional we have everything under one roof at factory direct savings as much as 75% off traditional retails.
