I bought a pair of gloves from Jessica London in a size 8 1/2. The gloves I received are smaller than the minimum acceptable width for that size by at least a full half inch. When I went to their website to process a return, I discovered that they would be charging me a 'processing fee' for the return - unless I chose to take my refund in a store credit. Since this is the first time I have purchased from this company, and this purchase was definitely not satisfactory, I have no desire to buy anything else from them, so I do not want store credit. It wasn't just the inaccurate sizing - these gloves were rather low quality, and certainly not the 'luxe' product they were advertising.Between the shipping fee - which they are not returning under any circumstances - and the processing fee, I would be paying approximately $27 for a pair of $40 gloves that they would be getting back, and I would be responsible for dropping them off at a return center. So I've gone to PayPal instead, hoping they will be more reasonable.Also - when I authorized the payment for this purchase, the amount I authorized was $39.99 (the price of the gloves), but some time between the time I clicked the 'pay' button and the time the actual payment amount was charged, an additional $14.98 was added. I understand this was a shipping charge, and although it's high for a 3 ounce package that took over a week to arrive, I probably would have voluntarily paid it. But I never had the choice - they simply added the charge without letting me know what it was in advance. Very shady operation.
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