After 5 long phone calls, speaking with a supervisor in Indiana he said, they said my coat shipped but FEDEX didn't have it. A label was created but that's as far as it went. Supervisor assured me I would have in 5-7 business days since the label was created. The last lady I spoke to told the truth.....they are out of stock and she does not know why a label was created. She was going to try to overnight another one and found out no stock even before I was told it had shipped. Now I am watching to see if my account really gets credited.
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