I recently returned part of an order (a blazer) that I paid $98.55. The rest of the order was supposed to arrive in time but did not so I cancelled and returned the jacket. I only received $68.05 for the return. When I called, I was told by a supervisor that I had to pay shipping and processing fees. None of this was listed on the emailed return receipt and the website states "free returns." I have been an extremely satisfied customer for 30+ years, but this is the end for me with this company. No more orders. Do not send me anymore catalogs.
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