I ordered 10 sleeveless nightgowns in different sizes to prepare for a week in the hospital soon. I was charge over $27 for shipping!! I nearly choked but was in a time pinch and paid it. When going through their website to return 6 of those items, something new appeared called "Happy Returns" It claimed if you use that service they will refund you immediately, you don't have to pack it up, and you drop off at nearest Fedex. I thought, what the heck, I'll try it. After the Fedex man scanned the return in the store, I asked for a receipt to prove I had dropped it off. He said they would send me a receipt IMMEDIATELY and to check my phone. I waited 15 min to get that email & had to leave for an appt. I figured it's like an Amazon return at Wholefoods, where they scan the product and you get an email immediately. I never received that email so I made phone calls to Jessica London, messaged them through their website, and spoke through their chat feature & their agent said I should call Fedex, it was their problem. Thank goodness I took a pic of the items at the Fedex counter & the man who scanned the return. I had sent those pics to JL and Happy Returns. 3 days later I get an email acknowleding the return. I don't think I would have if not for the pictures I had taken to prove it & would use to contest this on my credit card if they failed to refund me. They charged me the same price to use Happy Returns as they did for the postage paid label they provided by USPS! I will never use Happy Returns again. The post office will give you a receipt to prove you dropped off the package. Using Happy Returns, all the liability is on you if the package is lost & you're paying the same price as the USPS provided label. Jessica London is making money off Happy Returns. You'd think for the price they charge for shipping that Happy Returns would at least be free like Amazon returns, are at the least, at a much reduced cost over the price of USPS. The refund is NOT immediate either, as they claimed. So, it's BUYER BEWARE. Know you are paying the same to return an item whether using the USPS or Happy Returns, but you have all the liability using Happy Returns. I will not SHOP here anymore simply because their shipping is outrageous compared to other stores I shop at online. I suggest you check out Ullapopken.com where they ship for $9.95 no matter how much you spend and that is coming all the way from Germany and it always gets here in 3 days!! And their return shipping price is lower, too. Most other places I shop online are cheaper for shipping than all FULL BEAUTY store affliliates. bye bye full beauty!
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Shop at Jessica London for modern, fashionable plus size clothing and styles. Glamorous looks on plus size clothing and accessories. Get great deals on great looks.