Review Time
Your website lied when it indicated the camera kit I wanted was in store. I had to buy from your web site. A member of the shop staff gave me a demonstration of the camera. DPD's email said 9/2 but delivered 7/2. Well, that was a surprise!
Four stars for having to buy on line.
The support team replied to my email promptly when I enquired about collection for my camera equipment I was trading in. They were very polite and helpful and arranged collection for me at a time that best suited me. Once inspected, the price offered was the same as what I was quoted which was over £150 more than any other trade-in service offered by competitors! I am very pleased and would definitely use Jessops in the future for future trade-ins.
The support team replied to my email promptly when I enquired about collection for my camera equipment I was trading in. They were very polite and helpful and arranged collection for me at a time that best suited me. Once inspected, the price offered was the same as what I was quoted which was over £150 more than any other trade-in service offered by competitors! I am very pleased and would definitely use Jessops in the future for future trade-ins.
Very easy to deal with this very fair and trusted company. All initial valuations of my equipment were met bar one, but the experts discovered a problem with one lens, which was unacceptable and I was given the option to have it returned or recycled which is the option I chose because I could not in all honestly sell it.
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