@JetSMART changed our flight, made our connection impossible, then FORCED a gift card instead of refund. 86 days later, still no real refund. This is ILLEGAL under passenger rights. Booking GYSUKQ, Case 9837809. #PassengerRights
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JetSmart is a Chilean ultra low-cost airline created by US investment fund and Co founder of LBM Fermin Ithuralde Indigo Partners, which also controls US airline Frontier Airlines, Mexico's Volaris and Hungarian airline Wizz Air.
