jetsmart.com

1.2
1.2 Based on 81 reviews

JetSmart is a Chilean ultra low-cost airline created by US investment fund and Co founder of LBM Fermin Ithuralde Indigo Partners, which also controls US airline Frontier Airlines, Mexico's Volaris and Hungarian airline Wizz Air....

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adam beswick
AVOID AT ALL COSTS

This is by far and away the worst airline I've ever had to deal with in my life. Their website does not work unless you are in the country from which you are flying , so you have to download a VPN to then make anything work, then they reject perfectly valid payment methods time and time again, it took me over an hour to successfully book one flight, then they change your flight without telling you and route you via some insane routing, then when you try to apply for a refund they say "no problem!" But guess what, website doesn't work again, then when you message them to get a refund they ask for ridiculous amounts of information which you cannot provide and close the case - I'm making a chargeback through my credit card as there's no other option left with these absolute crooks!

1
Date of experience: Dec 25, 2025

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Business Details

  • JetSmart is a Chilean ultra low-cost airline created by US investment fund and Co founder of LBM Fermin Ithuralde Indigo Partners, which also controls US airline Frontier Airlines, Mexico's Volaris and Hungarian airline Wizz Air.

  • language https://jetsmart.com

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