I placed an order, but for some strange reason the confirmation was missing one of the shirts I needed, which I found still sitting in my cart. I emailed customer service to request it be added to the current order, but received a return email with a coupon for free shipping that expired that same night. I didn't get the email for a couple of days (due to being out for emergency surgery). What's the point of issuing a coupon that expires in only a few hours? The order I did receive was received days later than promised and was packed so unprofessionally, just thrown into a box all wrinkled up. There's no way to identify which shirt is which. I had ordered several shades of gray to try to determine which color to use for future orders but there is no way to know which one is which. Highly disappointed.
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