I ordered a necklace on 20 January & received a bracelet. Returned and am still waiting for refund. Online customer service very slow to even acknowledge mistake - AI responses that took several ""No" complaint not resolved" replies before got a response. Told refund would be in my account by close of play on 13 Feb - still not received. Appalling that their mistake and no refund. In store customer service excellent - the same cannot be said for online orders.
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Jigsaw was founded by John Robinson in 1970 on the principal of bringing elevated design to the British High Street.
Inspired by trips to Japan and designers such as Yohji Yamamoto, Comme de Garcon and Issey Mikaye, John brought the concept of Japanese design to London adding a unique British eccentric twist. He opened iconic stores, offering cutting-edge unique collections and pioneered the concept of bringing a luxury store environment to local High Streets.
50 years on Jigsaw is still known for collaborating with renowned architects, upcoming photographers and artisan mills, makers and creators to create the finest quality collections.See more
