The customer service was appalling at Jimmy’s cove kiosk. The staff put themselves before the customers and were unwilling to help with a bolshy blunt manner and unreasonable policies. They displayed a menu clearly saying just chips were available and when I requested to order chips they refused and said they were currently only serving chips with fish or sausages, not on their own to avoid wasting other food to save them money. I decided to order fish and chips and then worse, I asked them to refill my reusable water bottle and they refused that too when I was a paying customer. They said that they were too busy serving and had been making losses due to camp bestival which was insane, upsetting and polluting as they suggested to buy single use plastic bottled water as an alternative which showed a shameful attitudes towards protecting the environment. Overall the customer service and the attitude of the staff at Jimmy’s Cove kiosk is appalling and shameful especially as they refuse to refill a re-usable water bottle showed a selfish, careless attitude towards being eco friendly.
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