Shocking service, I bought the car with a rattle thinking it was a loose bolt in the roof, and it turns out it was the timing chain. I only had the car for a few weeks and the engine management light came on. I messaged the person from whom I bought the car and no reply for 4 weeks. I’ve been driving it around for 2 months, not knowing it was the timing chain. The car finally went into the garage 2 months ago, and I’ve heard nothing back for 2 months. Called Jaguar Land Rover York yesterday to find out what’s happening with my car, and shock, no one bothered calling me back. Glad to see it’s not just the Huddersfield branch with shocking levels of customer service. It's a case of once they have your money they dont want to know anymore.
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Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.