We purchased a Jaguar F-Pace in July. It broke down within weeks and has now been off the road for nearly a month. The dealer (Sytner Northampton) has been slow, uncommunicative, and misleading about the car’s specification.When we escalated to Jaguar directly, they refused to get involved, stating it was purely a dealer issue. For a brand that markets itself as “premium,” the lack of accountability and aftercare is astonishing.Jaguar Land Rover appear happy to take your money, but when problems arise, they wash their hands of responsibility. Not what you expect from a premium brand.Would not recommend Jaguar.
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Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.