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JAGUAR LAND ROVER PONZI APPROVED USED…

JAGUAR LAND ROVER PONZI APPROVED USED CARS (case number 8001401815, management light on)I bought a Used Range Rover E vogue (Full Payment) in September 2024 with a one year Approved Used Warranty by Jaguar Land Rover. Shortly after 6 months the engine management light came on and I reported it to the dealership. I was advised to take the car to William’s land rover in Manchester where it was discovered that the DPF is faulty. I reached out to the branch in Stockton, and I was advised to bring the car in, and they will repair it as the car was still under warranty. I was advised that they will not recover the car as it was still drivable. I took the car to the dealership in Stockton and paid my own transport back to Manchester. I was not given a courtesy car and had to pay for my own logistic for over two weeks. In the third week I went to Stockton to speak with the Manager and the service manager but all I was told was that it was JLR responsibilty. I ended up taking my car back to Manchester without been repaired as I was told that Jaguar Land Rover (JLR) declined the good will gesture which the salesman had promised me hence why I drove the car to Stockton.I then rang JLR while I was in the branch and I was told that they will not contribute towards the repairs and that DPF is not part of the insurance. My argument was that you gave me a one year approved used warranty which I paid for but the car is now defective, and you have declined to help.I left with my car and wanted everyone to know that Jangua Land Rover Approved Used cars are just a way of scamming people. I have paid for uber for over two weeks. I also paid for train to Middlesbrough twice without been re-imbursed.

Date of experience: Jul 10, 2025