jlr.com

1.3
1.3 Based on 201 reviews

Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors....

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Delia Howard
No customer service re ineffective car security

I own a 2018 Velar which has now been broken into with pirate keyless access 4 times in the last 12 months (including one theft / recover) - I asked JLR customer service about their related recall keyless security programme - they could not tell why I'm not eligible, could not tell me the criteria being used to select who is eligible, could not say whether/when there would be any follow up - no wonder JLR cars are being dumped by owners where they can - in no sense a "customer service" experience

1
Date of experience: Nov 30, 2023

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Business Details

  • Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.

  • language https://jlr.com

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