Selling faulty cars without the parts to support them. Bought a new Range Rover sport P440e. Got home and noticed the cameras were not working. Called up the retail garage to be told no service appintments for 2 months. Managed to get an appointment in Newbury 4 weeks later (soonest in the UK). Newbury diagnosed a fault with an electrical module. Part was on backorder - no idea or date when it would be available. 5 months later the module supposedly arrives. Car taken to Oxford, and then told that Newbury misdiagnised and it is actually a manufacturing wiring fault. Again, no parts, no idea when the parts will arrive. Had a brand new car for over 6 months and JLR & their dealers can't fix it. SHOCKING - LET THIS BE A WARNING TO EVERYONE. To make matters worse, in the last week the car won't charge; it gets stuck on initialising. Next available appointment........2 months. JLR are selling and launching new vehicles without the ability to support them and provide parts! I am told there are many owners in this situation. It's a scandal. UPDATE After 6 weeks Land Rover are not sure what the charging problem is and yet again - NO PARTS, NO IDEA WHEN THEY WILL GET THEM! You would have to be barking mad to buy a Land Rover product right now. Rejecting the car is a nightmare too. Nobody taking responsibility. Land Rover blame the dealers - the Dealer blames Land Rover. etc etc. Ignoring the customer. I know this is not an isolated experience. Many others in the same boat. Land Rover AND the dealers are doing severe damage to the brand.
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Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.