I ordered a new F Pace in late March 2023 from Lookers Glasgow. After a 6 months wait and subsequent £4,000 depreciation on my then F Pace, my new car was finally ready for collection. At that point I should have paused for reflection, why are Jaguars depreciating at such a great rate? Here’s why! ….Almost immediately after purchase the car alarm would trigger throughout the night for no apparent reason. There were other intermittent faults when locking the doors and closing the boot from the key fob, which when reported to JLR, advised me to call Roadside Assist, which carried an indeterminate response time. I reported these issues to lookers in early December and only when I reminded the Service Manager of their liability for the security of my vehicle did a part become immediately available - despite it being on 4 month’s back order the day previous.When this was escalated to JLR Corporate their indifference towards the security of my vehicle mirrored that of Lookers. BUYER BEWARE!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.