Recently, I bought a brand new vehicle purchased from Lookers Land Rover West London. The car has been registered at 1st March2024. This car which I placed the order on 28 February 2022 with a deposit of £2,000. At the time I was told that average wait time should be around 12 months. During wait time I was told that the price of the vehicle increased with £6,000 than £3,000 totals £9,000. You can’t change a price on a pre order car after a year. On the I went in to settle the vehicle, I showed a brand new Range Rover Long wheel base autobiography plug in hybrid at least £10,000 cheaper been advertised by other Land Rover dealer. Even now if you log in to auto trader and you will be able to see the same Range Rover been offered from Land Rover dealers at £129,000. I paid for the same car £143,400. £1,700 within this extra two services, guard X and a year extra warranty bought. I am being dodged just over £10,000 for this purchase. Sales person is Mohammed Rajab, branch manager Matthew Gurney. Despite all other lacking customer service for this type of high end brand I was sold a vehicle £10K more than other dealers selling. I have a friend who is in the same situation £10,000 ripped off. Worst of all Land Rover customer service saying that this has nothing to do with them.Still, it has not been resolved and we are now seeking legal advice to take Lookers West London Land Rover along JLR to the court to challenge this.
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Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.