Bought a 2 year old Range Rover from Peter Vardy Aberdeenshire and had it delivered to Essex. I have been very disappointed with the vehicle. A string of faults, service light constantly on, parking sensors disconnected, wheel alignment out, damaged front bumper, parcel shelf broken, intermittent rattle within the car. The car was taken to JLR Woodford who rectified most of the issues, however two months on the central locking failed, I couldn’t lock the car and had to take the car back to JLR Woodford due to security reasons. The tailgate would not close properly, they had the car for a week and replaced some parts in the tailgate and notified me that the tailgate is actually out of alignment and needs rectification, they however do not carry out bodywork repairs. I notified Peter Vardy on several occasions and they have not responded to several emails and telephone messages. Their customer service aftercare is pathetic to say the least, even their complaints department don’t respond. I’ve been told by JLR Southend the bodywork is not covered by the warranty? I received a quote from an approved JLR bodywork company and I’m now having to cover the cost of £1000.00. I WILL NEVER BUY OR RECOMMEND BUYING A ANOTHER PRODUCT FROM JLR, their happy to take your money at the point of sale, but totally wash their hands with their aftercare service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.