Until a couple of days ago, we owned a 2017 Jaguar F-Pace 2.0d R Design, bought at 8 000 km from the local Jaguar dealer Autobritt SA. The first signs of wear started to appear on plastic surfaces around 90 000 km - button prints on the steering wheel controls and the on/off button of the entertainment unit started to rub off. Annoying, but not serious. Then the radio connection started to die randomly - we would get the message that the radio unit was not available, and this could last from a few minutes to a couple of hours, usually reconnecting after we would switch the engine off and lock the car down, then turning everything on again. Again, annoying but not serious.Then, at 120 000 km, the turbocharger blows up and the turbine blades are smashed and bits of metal get sucked into the engine. Needless to say, repairs are at our charge and they cost a couple of thousand francs. Not only that, but the replacement turbocharger breaks down less than 20 000 km later; luckily it was still covered by warranty. Pretty frustrating at this point. Then, on April 2, 2024, as we are driving on a busy motorway in the south of France doing 130 km/h, surrounded by other cars and lorries, suddenly I get a red warning light in the dashboard showing 'critical oil level', and less than one minute later, I lose all engine power, steering, etc - the car is basically dead. It was almost by miracle that we were able to move over closer to the emergency lane without anyone running into us, and that the car came to a stop in one of those havens on the side.We managed to get the car repatriated to Switzerland - expensive proposition, by the way - and two days after it is brought back to the dealer, we get a call from them basically telling us there was a total engine failure and it is beyond repair. When we ask what was the reason for the failure, they shrug and say they don't know as there can be multiple reasons for it - obviously they did not feel like making any effort for a car out of warranty, and had absolutely no empathy for the whole situation.We sold the car for 4 500 francs to a scrapyard; it was seven years old and had 147 000 km on the clock and on the second hand market it would have been worth 20 - 23k. Needless to say, this was the first and last Jaguar we will ever buy.
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Jaguar Land Rover Automotive PLC is the holding company of Jaguar Land Rover Limited, a British multinational automotive company with its headquarters in Whitley, Coventry, United Kingdom, and a subsidiary of Indian automotive company Tata Motors.